Return Policy

Return Policy

Last Updated: October 10, 2026

Thank you for shopping with Motivational Tees by JM. We want you to love your apparel and feel motivated every time you wear it! If you are not entirely satisfied with your purchase, we are here to help.

1. Overview & Eligibility Window

  • You have [e.g., 30 days] from the date your order is delivered to request a return.

  • To be eligible for a return, your item must be unworn, unwashed, unused, and in the same condition that you received it, with all original tags attached.

2. Returns for Non-Defective Products (Change of Mind, Wrong Size, etc.)

We accept returns on non-defective items (such as a change of heart or if you need a different size/color):

  • Return Window: Must be initiated within [e.g., 30 days] of delivery.

  • Condition: Items must be unworn and unwashed.

  • Shipping Costs: Customers are responsible for paying their own shipping costs for returning non-defective items. Shipping costs are non-refundable.

  • Restocking Fee: $4.99

3. Returns for Defective or Damaged Products

We take great care in printing and inspecting our motivational t-shirts, but mistakes happen. If you receive a defective item (e.g., misprinted quote, fabric tear, or hole) or the wrong item delivered:

  • Return Window: Must be reported within [e.g., 30 days] of delivery.

  • Evidence: Please email us at jmuniverses@gmail.com with your order number and clear photos of the defect or damage.

  • Resolution: Once verified, we will provide a pre-paid return shipping label (or issue an immediate replacement/full refund without requiring a physical return, at our discretion). Defective product returns carry zero shipping or restocking fees.

4. Non-Returnable Items

Certain types of items cannot be returned, including:

  • Gift cards

  • Final sale or clearance items (if marked as such at purchase)

  • Custom or personalized orders (if applicable)

5. Refunds (If Applicable)

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days (typically [e.g., 5–10 business days]).

6. Exchanges

If you need to exchange a non-defective t-shirt for a different size or color of the same item, the fastest way is to return your current item for a refund and place a new order for the desired item separately, or contact us directly at jmuniverses@gmail.com.

. We want you to love your apparel and feel motivated every time you wear it! If you are not entirely satisfied with your purchase, we are here to help.